Privacy Policy

Privacy Policy – ePlanet Brokers
1. Overview

• ePlanet Brokers notifies you that your privacy is important to us. Maintaining the confidentiality of your personal data is a core principle of our business operations.
• During the rendering of services, we gather, collect, and process certain personal information about you. This is why we would like to inform you about the following Privacy Policy that applies to you when using or applying for any of our services.
• Please note that this policy is only applicable to websites and applications directly maintained by ePlanet Brokers and not to third-party entities or persons that we may refer you to through banners, links, or other references on our platforms.
  
  
  
  2. Information Collected
• While using any of our products or services, the following data may be collected and processed for administrative, service-related, and/or legal purposes:
• Personal Data: Names, residential addresses, e-mail addresses, phone numbers, identification documents, etc., in line with our Know Your Client (KYC) obligations.
• Financial Data: Records concerning your trade activities, account balances, deposits/withdrawals, and related financial details.
  Your personal data is stored securely and handled in accordance with applicable legislation on data protection and privacy in the jurisdiction where ePlanet Brokers operates.
  
  
  
  3. Cookies
• ePlanet Brokers websites and applications may use cookies to enhance your browsing and trading experience.
• You may reject cookies using the settings of your browser. However, disabling cookies may affect your ability to fully use the website and platform features.
  
  
  
  4. Use of Information
• We use your personal information solely to deliver high-quality services and safeguard our lawful interests. Examples include:
• Verifying your identity and contact information.
• Establishing and setting up your trading account.
• Issuing a secure account number and password.
• Maintaining your account activity and sending important account information.
• Informing you about new products, services, or promotions that may be of interest.
  This information helps ePlanet Brokers improve our services and maintain compliance with applicable financial regulations.
  
  
  
  5. Disclosure of Personal Data
• ePlanet Brokers has implemented all reasonable and necessary measures to maintain a high level of security over your personal data. Our employees, directors, officers, and representatives are obliged to respect your privacy.
• Personal information may only be disclosed to third parties when appropriate legal grounds exist. For example:
• To third parties authorized by or affiliated with ePlanet Brokers under established contractual relations.
• To associated or affiliated companies, agents, or other authorized persons in order to execute your direct or indirect instructions related to ePlanet Brokers services.
• To competent authorities or regulators when required under applicable law.
  We guarantee that all parties receiving such information adhere to data protection obligations and take reasonable measures to safeguard your privacy.
  
  
  
  6. Your Rights
• You have the right to request details of the personal data we hold about you. In some cases, a reasonable administrative fee may apply.
• You also have the right to:
• Access and review the personal data we hold.
• Correct inaccuracies in your personal data.
• Request information about how your data is used.
• Block or restrict the use of your data if your privacy rights are violated.
  You may exercise these rights by submitting a written request to:
  
  📧 [email protected]
  
  
  7. Opt-Out and Data Deletion
• You are not required to provide personal data against your will; however, this may limit our ability to provide certain services.
• It is important that your information remains accurate and up to date. Please promptly notify ePlanet Brokers if there are any changes to your personal data.
• You may also request the deletion of your personal data from our systems, subject to regulatory and legal retention obligations. For details, please contact us at:
  
  📧 [email protected]
  
  
  
  Legal Entity
  ePlanet Brokers is a licensed financial services provider, with its registered office located in 129A ZWAANSWYK ROAD ZWAANSWYK ZWAANSWYK WESTERN CAPE 7945.